Unfortunately, there is no case study page for this client.
Please click here to be taken back to the customers & case studies page.
Scalability
that supports organisational growth.
Zero
downtime deployments.
24/7
services, 365 days a year.
Sector:
About
The AA is the UK's largest motoring organisation, providing customers with vehicle insurance, driving lessons, breakdown cover, loans, motoring advice, road maps and other services.
Challenge
- Needed to update their ForgeRock platform as it was coming to end-of-life
- Unable to benefit from the scalability, reliability and reduced overhead costs of a cloud-based platform
Services Delivered:
The AA, the UK’s largest motoring organisation, had been using the ForgeRock Identity Platform™ to manage detailed customer identity information. The platform was coming to end-of-life and issues with scalability limited the AA's ability to grow.
The AA asked Amido to upgrade the ForgeRock platform and move to a cloud-based solution for identity management to improve scalability and reliability, as well as reduce infrastructure overheads.
The solution
Migrating 1.4 million customers
First, we kicked off a discovery phase to define high-level architecture, agree deployment processes and benchmark existing platform performance.
With the upgrade path between The AA’s existing ForgeRock version and the latest version being so significant, we carried out a ground-up rebuild in small increments.
We collaborated with internal teams to fully integrate the new AWS-based platform before kicking off a phased data migration, transitioning the account data of over 1.4 million customers.
Alongside this, we also delivered a deployment pipeline that’s so robust it facilitates reduced risk deployments with zero downtime.
Seamless transition to the cloud
The transition itself was seamless, uneventful and invisible to customers.
The AA now have a fully up-to-date, cloud-hosted, flexible and scalable identity management platform, with no data related issues in the migration. The AA's in-house team are operationally managing off premise cloud managed services with a fully functioning deployment pipeline.
The benefits
Improved customer experience
The AA’s legacy platform only allowed features to be deployed twice a year. Now, The AA deploys new features every two weeks.
Scalability
The AA’s original platform limited their ability to grow to meet future demand. The new AWS-based platform provides scalability, whilst balancing cost effectiveness
Zero downtime deployment
With zero downtime deployments, the new platform allows The AA to provide 24/7 services to customers, 365 days a year.
Get in touch
Need help plotting a route to the cloud?
